Secure, flexible communication for both municipal, regional and cooperative Ambulance dispatch services
xwaveCAD (computer-aided dispatch) for Ambulance has been designed to serve the needs of municipal, regional and cooperative ambulance services. The system is flexible and configurable and supports the requirements of a wide variety of roles and agencies. Secure and reliable, xwaveCAD for Ambulance is the dispatching solution you can trust to meet all your information-management needs.

Emergency and non-emergency patient transport
xwaveCAD for Ambulance is a comprehensive solution that addresses the special requirements of emergency ambulance-dispatching as well as the booking of ambulance for non-emergency transport from the same system. Resources can be shared, or dedicated to emergencies and transport incidents.

An open architecture and complete information flow
The solution maintains a complete electronic emergency-information flow, having been designed—with input from ambulance-dispatch professionals—to integrate with your existing data systems. Advanced features—mapping, global positioning system/automatic vehicle location (GPS/AVL), security and desktop controls—ensure your ambulances are dispatched more quickly, easily and efficiently. In addition, xwaveCAD provides open-architecture flexibility to download and query from ePatient Care records.

Business intelligence for the ambulance environment
xwaveCAD makes the CAD and other interfaced databases (such as the RMS) accessible to all levels of ambulance dispatch and service hierarchy, customizing and presenting the information to suit the needs of each. The solution allows for the preparation of complex and comprehensive management reports that include histograms and pin maps. Fast web queries can be made from either office or vehicle. And the CADWatch dashboard provides an up-to-date view of the dispatch center and overall ambulance-service performance.

Seamless mapping
xwaveCAD incorporates industry-leading mapping functionality. The mapping component allows call-takers and dispatchers to: