Sole-source procurement and comprehensive support
xwave's Advanced Technology Solutions (ATS) group is a value added reseller (VAR) of computing hardware, software, and peripherals. The firm offers clients sole-source procurement, expert installation, and a full range of support services that together meet all IT-infrastructure needs.
xwave's
product portfolio includes: desktops; notebooks/handhelds; servers; midrange/enterprise systems; software; and networking equipment.
Solid partnerships and subject-matter expertise
Drawing from strong partnerships with the industry's leading technology manufacturers, over 100 ATS specialists-including a dedicated Business Development team-offer a blend of extensive subject-matter expertise and highly relevant vertical knowledge. The result is a complete range of services that consolidate clients' fulfillment needs, allowing them to focus on running their business.
A suite of complementary services
xwave also offers numerous complementary services to help clients deploy and support IT products, including:
• product procurement and supply management
• national support for onsite warranty administration and dispatch
• 1-800 personalized service
• 24x7 technical support
• image preparation/management
• system installation and configuration
• installs, moves, adds, changes (IMACs)
• asset management
Industry recognition and the highest standards of quality
A recent report from IDC Canada ranked
xwave once again as the third-largest channel partner in the Canadian market. Computer Dealer News named the organization Canada's second-largest solution provider in 2010. Also in 2010, VARBusiness placed
xwave 125th among the 500 largest VARs in North America.
xwave works to ISO 9001 Version 2000 standards; our ISO commitment to quality encompasses both sales and after-sales customer service.